Terms Of Service

 Crenshaw Cleaning Service, LLC

By scheduling or receiving services from Crenshaw Cleaning Service, LLC, you agree to the following terms and conditions. These terms help ensure clear expectations, protect your property, and allow our team to provide reliable, high-quality service.

Licensed and Insured
Crenshaw Cleaning Service, LLC is a licensed and insured cleaning company. Our team is committed to providing dependable residential and office cleaning services while maintaining professional standards and care in every space we service.

Scheduling and Appointments
Appointments are scheduled in advance based on availability. We ask that clients provide accurate details about the size of the property and the services requested so we can schedule the appropriate amount of time and staff.

Initial Deep Cleaning Requirement
For new residential clients requesting recurring service, an initial Deep Cleaning is required before beginning a Standard Cleaning plan. This first visit establishes a clean baseline so our team can maintain your home effectively during future visits.

Access to Property
Clients must provide safe and reasonable access to the property at the scheduled time. This may include providing a key, door code, or instructions if the client will not be present during the cleaning appointment.

Preparation Before Cleaning
We ask clients to complete basic preparation before service, such as securing pets, clearing excessive clutter, and communicating any special requests or priorities. This allows our team to focus on detailed cleaning and work more efficiently.

Supplies and Equipment
Our team may provide cleaning supplies and equipment unless otherwise agreed upon. If a client prefers specific products to be used, those products should be clearly labeled and available at the time of service.

Payment Terms
Payment is due at the time of service unless other arrangements have been made in advance. Accepted payment methods will be communicated prior to scheduling.

Cancellations and Rescheduling
If you need to cancel or reschedule your appointment, please notify us in advance whenever possible. This allows us to adjust schedules and serve other clients.

Damages or Concerns
Crenshaw Cleaning Service takes great care while working in your home or business. If any concerns arise during service, we ask that clients notify us promptly so the issue can be addressed. Our goal is to resolve concerns quickly and maintain a positive working relationship with our clients.

Safety and Service Conditions
Our team reserves the right to decline or discontinue service if conditions are unsafe or if the requested cleaning involves hazardous materials or situations outside the scope of standard cleaning services.

Changes to Services
Crenshaw Cleaning Service, LLC reserves the right to update or modify these Terms of Service at any time. Updates will be reflected on our website. 

By booking or receiving services from Crenshaw Cleaning Service, LLC, you acknowledge and agree to these Terms of Service.